We are currently investigating performance issues and outages affecting our US SaaS clusters and central licensing services. Customers using the Engine SaaS US cluster, MIRO SaaS US, the Academic Portal, and our Licensing Service may experience errors or be unable to access these systems. The root cause has been identified as an ongoing outage with our infrastructure provider (AWS us-east-1). We are monitoring the situation and will post an update once services are back online. We apologize for the inconvenience.
Your GAMS team